Field Service Specialist - Measurement Instrumentation
Date: Sep 13, 2024
Location: Grande Prairie, AB, CA, T8V 6M8 Fort St. John, British Columbia, CA, V1J 6P3
Company: Spartan Controls Ltd.
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.
Summary
We are currently recruiting for a Field Service Specialist specializing in Measurement and Analytical products. The position will be based in either Grande Prairie, AB or Fort St. John, BC, and will report to the General Manager, Peace Region.
This position will provide support on products such as: Rosemount Analytical (GC’s, CEMS, Process Gas Analyzers, Combustion), Truck Unloading Systems, Micro Motion, Drexelbrook, Phase Dynamics Water Cut Analyzers, Rosemount Process and Inventory Level Products, Rosemount Vortex and Mag flow meters, Rosemount Pressure and Temperature transmitters, Fluenta Flare Meters, RTU’s (FB107, FB1100/1200, FB3000, Bristol) and many other industry specific measurement and analytical solutions.
Role and Responsibilities
- Provide on-site field service support for our Measurement Instrumentation customers
- Startup and commissioning of all Measurement Instrumentation products as required by customers
- Supporting the sales team with technical telephone and field support
- Trouble shooting process, installation, and mechanical failures on measurement applications and on Spartan solutions
- Quality assurance on new equipment including testing new hardware and debugging new software
- Provide telephone customer support on Measurement Instrumentation
- Responsibility for in-house and factory repairs of products
- Possible camp rotation work occasionally required
- Participate in 7/24 on call rotation
Qualifications and Skills
- Diploma from a 2 year technologist instrumentation course or Journeyman/Journeywoman/Journeyperson Instrument Certificate
- Previous Instrumentation field service experience an asset
- Strong trouble shooting skills
- Comprehensive computer background and skills including networking
- Excellent customer service skills
- Strong interpersonal, communication, and organizational skills
- Able to produce quality documentation in a timely and accurate manner
- Entrepreneurial work ethic
- Some lifting of instrumentation equipment (not heavy)
- Must be able to distinguish colors
- Valid Class 5 driver's license, safe driving record and willing to travel extensively
- Entrepreneurial work ethic
- This position has been deemed as safety sensitive - successful candidates will be required to pass a pre-employment Alcohol & Drug test
Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.
Close Date: September 30, 2024 (11:59 pm MST)
IND123
Requisition ID: 1264