Service Coordinator
Date: Sep 2, 2025
Location: Edmonton, AB, CA, T6E 5L9 Calgary, AB, CA, T2A 7V2
Company: Spartan Controls Ltd.
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.
Summary
We are currently recruiting for a Temporary Service Coordinator role with the Edmonton Systems business. This position is a maternity leave coverage, with an initial length of 1 year, with possibility of extension. This role will be reporting to the Manager, Process Systems and Solutions in Edmonton.
In this Service Coordinator role, excellent written and oral communication skills and your positive outgoing personality, combined with strong communication and relationship building skills, will allow you to work extensively with both internal and external customers.
Role and Responsibilities
- Acknowledge Purchase Orders
- Create Service Orders
- Invoice Service Orders
- Manage and Report Service Funds
- Coordinate Site Access
- Book Flights and Camps
- Customer LEM/Maximo time entry and billing
- Pay Invoices for contractors and service expenses
- Proactive communication with customers, service team, Application Specialists, Technical Specialists, and Managers
- Continual improvement of the order creation to invoicing process
- Produce month-end summaries reports
Qualifications and Skills
- Post-secondary or high school graduation plus business courses and/or 3+ years work related experience
- Comprehensive computer skills
- SAP experience considered an asset
- High ability to learn new business systems
- Extensive and exceptional customer service practices
- Good decision-making and organizational skills
- High degree of discretion and confidentiality
- Excellent initiativeTenacity and grit with a positive attitude
- Entrepreneurial work ethic
Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.
Close Date: Sunday September 21, 2025 (11:59 pm MST)
Requisition ID: 1601