Product Support Technician
Date: Nov 25, 2024
Location: Edmonton, AB, CA, T6E 5L9
Company: Spartan Controls Ltd.
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.
Summary
We are currently recruiting for a Measurement Instrumentation Technician in Edmonton. The successful candidate will be providing support to a team working on a wide variety of products and solutions. Products such as but not limited to Flow Meters (Coriolis, Ultrasonic, Mag and Vortex), Level Transmitters (Radar, Capacitance, Magnetic), PT/TT/DP, Remote Terminal Units (Fisher ROC and Bristol), Gas Chromatographs, Process Gas Analyzers, Oxygen Analyzers, pH, Conductivity Analyzers and much more.
Role and Responsibilities
• Perform evaluations, calibrations, and repairs on a variety of Measurement and Analytical products
• Support the production of new fit for purpose Measurement and Analytical products and solutions to our customers
• Quality assurance on new equipment including testing hardware and debugging new software
• Provide warranty and customer return evaluations
• Generate professional and detailed customer service reports outlining deficiencies and options
• Support internal and external customers with remote support tools and technologies
• Interface with internal and external customers in a professional manner
• Provide field service Commissioning, Demand and Planned support to customer on our Measurement and Analytical Products and Solutions
• Participation in our 24/7 on call rotation
Qualifications and Skills
• Diploma from a 2-year Instrumentation Technology program and/or Journeyman Instrument Certificate are required
• Previous instrumentation or electronics service experience an asset
• Previous fabrication or manufacturing experience would be valuable
• Ability to troubleshoot and problem solve
• Willingness to learn many different instrumentation products and solutions
• Strong interpersonal, communication, and organizational skills
• Comprehensive computer background
• Entrepreneurial work ethic
• Must be able to distinguish colors
• Some lifting of instrumentation equipment (not heavy)
• Valid Alberta driver's license and willing to travel
Successful Candidates will be offered the following:
- Overtime pay for all required overtime hours
- Travel per diems and paid accommodations for any travel required
- Fully supplied with all Personal Protective Equipment
- Additional safety training as required
- Hands-on training
Spartan is committed to providing a safe workplace for all employees. This position is classified as safety-sensitive, and as such, the successful candidate will be required to pass a pre-employment alcohol & drug test.
Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.
Close Date: December 9, 2024 (11:59 pm MST)
IND123
Requisition ID: [[1340]]