Application Specialist - Valves & Actuation - Control
Date: Oct 24, 2024
Location: Edmonton, AB, CA, T6E 5L9
Company: Spartan Controls Ltd.
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.
Summary
Founded in 1963, Spartan Controls is Western Canada’s leading provider of automation, valves, measurement, process control, solutions and services. Spartan has a unique culture, energy and spirit, and has been one of Canada’s 50 best managed companies for 20 years. Spartan has provided customers with high performance solutions, industry expertise, lifecycle support, and technical training for over 57 years — delivering the value our Customers want.
We are recruiting for an Application Specialist to work in Edmonton, for our Controls AS team. The successful candidates will report to the Manager, Application Specialists.
This Application Specialist role includes the sizing and selection of equipment to meet customer specifications and requirements. Excellent written and oral communication skills will create opportunities for the successful candidate to create a preference for Spartan solutions through the presentation of technical proposals. A positive, outgoing personality, combined with strong communication and relationship building skills, will allow for successful and extensive customer service contact work.
Role and Responsibilities
• Provide day-to-day solutions and customer service to a variety of customers throughout Alberta including the Power, Municipal, Chemical, Heavy Oil, Pipeline, Chemical and Oil and Gas Industries
• Determine customer requirements and provide specification/technical application solutions for control equipment and instrumentation
• Provide troubleshooting assistance of control equipment and instrumentation or refer to appropriate internal expertise
• Collaborate with customers to develop solutions, as required
• Produce quotations, bid proposals, document packages, and order control equipment
• Ensure maintenance/servicing of existing company products and propose replacement/adjustment
• Monitor and maintain awareness of product line modifications and technical specifications
• Presentation development and delivery
• Support formal and informal customer training
Qualifications and Skills
• Post-Secondary degree in Chemical, Mechanical, Electrical or Petroleum Engineering or equivalent
• A strong application understanding and technical problem-solving skills to ensure customer support can be provided over the telephone and using other communications tools
• Knowledge and understanding of Industrial Valves and Actuators would be an asset
• SAP experience would be an asset
• Demonstrated passion for providing excellent customer service
• Process Industry and/or field experience would be an asset
• Strong oral and written communication skills that reflect a professional business approach through phone, email, and in-person
• Ability to build effective relationships, connecting with the team and its goals – strong team player
• Entrepreneurial, strong work ethic
Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.
Close Date: October 31, 2024 (11:59 pm MST)
IND123
Requisition ID: [[1307]]