Subject Matter Expert - Process Systems & Software
Date: Jan 29, 2026
Location: Calgary, AB, CA, T2A 7V2
Company: Spartan Controls Ltd.
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.
Summary
We are recruiting for a Subject Matter Expert (SME) to join our Process Systems & Software (PSS) Team, based in Calgary. The SME serves as a technical authority, providing deep product knowledge, guidance, and support across the organization. This role ensures successful implementation, demonstration, and strategic alignment of PSS solutions to meet customer and business objectives.
|
|
Role and Responsibilities
- Continuously develop expertise in new Process Systems & Software (PSS) products, features, and technologies to maintain up-to-date knowledge
- Design and deliver PSS product demos tailored to customer needs and business objectives
- Manage and maintain the Calgary PlantWeb™ demo room, ensuring systems and demos are operational and reflect current product capabilities
- Provide cross-office support for PSS product presentations and demonstrations, enabling consistent messaging and technical accuracy
- Foster strong relationships with Emerson product managers to align on product strategy and roadmap
- Assist with technical escalations, including troubleshooting product issues and submitting feature enhancement requests to the factory and product management teams
- Collaborate with Systems TSS and AS teams to develop robust DeltaV system architectures that meet customer requirements and comply with technical specifications
- Support the PSS proposal team by ensuring technical compliance for RFPs/RFQs and contributing to solution design, write-ups and participate in proposal reviews
- Cover select installed base accounts
Qualifications and Skills
- Engineering Degree or Technical Diploma with equivalent experience
- 5+ years of experience in process automation, control systems, or related technical roles
- Strong understanding of Emerson PSS products and industry standards
- Excellent communication and presentation skills
- Ability to manage multiple priorities and work collaboratively across teams
- Demonstrated ability to drive customer loyalty and business through development of Trusted Advisor status with key customers
- Entrepreneurial mindset and work ethic; highly motivated to drive results and innovate
- Demonstrated effectiveness of internal and external communication at various levels of respective organizations
- Ability and willingness to travel to customer sites throughout the Spartan territory
- Valid Class 5 Driver’s license
Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.
Close Date: February 11, 2026 (11:59 pm MST)
IND123
Requisition ID: 1739