Service Advisor (Temporary - 18 Month Maternity Leave Coverage)
Date: Jun 13, 2025
Location: Calgary, AB, CA, T3N 1A7
Company: Spartan Controls Ltd.
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.
Summary
We are currently recruiting for a Service Advisor for an 18-Month maternity leave coverage* to join our dynamic and growing team in the Calgary. The successful candidate will be based out of our Calgary Solutions Centre and will report to the Manager, Valve Service.
*There is a possibility that this position could be extended or turn into a permanent position.
Role and Responsibilities
The selected candidate will be tasked with supporting a variety of customers in our territory with day to day and shutdown work at the depot and mobile unit.
- Provide superior customer service to internal and external customers
- Provide quotes to customers for service requests
- Parts sourcing, procurement and expediting
- Facilitate movement of orders through the shop via SAP business
- Computerized data input on various operating systems
- Maintain delivery schedules
- Completion and release of customer invoices
- Participate in on call scheduling
- Extra work hours typically required during Spring & Fall outage seasons
Qualifications and Skills
- Proficient with Microsoft Office - emphasis on Word, Excel and PowerPoint
- Previous scheduling, inventory, and/or coordinator experience considered an asset
- Prior valve experience considered an asset
- Prior SAP experience considered an asset
- Ability to work proactively in a fast-paced team environment
- Strong communication and interpersonal skills
- Extensive and exceptional customer service practices
- Entrepreneurial work ethic
- Strong organization and verbal/written communication abilities
Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.
Close Date: Sunday June 29, 2025 (11:59 pm MST)
Requisition ID: 1540